Privacy Policy

Privacy Policy

Last updated: January 2026

1. Introduction

Caldos y Gatos (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit caldosygatos.com or make a purchase from our shop. By using this website, you agree to the practices described in this policy.

2. Information We Collect:

a. Information You Provide Directly

We may collect personal information when you:

• Make a purchase
• Contact us by email
• Sign up for updates or newsletters
• Submit a form on the website

This may include:

• Name
• Email address
• Shipping address
• Payment details (processed securely by third‑party providers)
• Any message or information you choose to share  

b. Automatically Collected Information
When you visit the website, certain information may be collected automatically, such as:
 

• IP address
• Browser type
• Device information
• Pages viewed
• Time spent on the site
• This helps us improve the website and user experience.

c. Cookies & Similar Technologies
We may use cookies to remember your preferences, improve site performance, and analyze traffic. You can disable cookies in your browser settings if you prefer.

3. How We Use Your Information
We use your information to:
 

• Process and fulfill orders
• Communicate with you about purchases or inquiries
• Improve website performance and user experience
• Send updates or promotions (only if you opt in)
• Prevent fraud or misuse of the website  We do not sell or rent your personal information.
   

4. Sharing Your Information
We may share your information only with trusted third parties who help us operate the website or fulfill orders, such as:
 

• Payment processors
• Shipping carriers
• Website hosting services
• These partners are required to protect your information and use it only for the services they provide.

5. Data Security
We take reasonable steps to protect your information from unauthorized access, loss, or misuse. However, no online system is completely secure, so we cannot guarantee absolute protection.

6. Your Choices
You may:
 

• Opt out of promotional emails at any time
• Request access to the personal information we have about you
• Ask us to update or delete your information (unless required for legal or order‑related reasons)  To make a request, contact us at sandy@caldosygatos.com.
   

7. Children’s Privacy
This website is not intended for children under 13. We do not knowingly collect information from children.

8. Links to Other Websites
Our website may include links to third‑party sites. We are not responsible for their content or privacy practices.

9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new “Last updated” date.

10. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
sandy@caldosygatos.com